This software update FAQ relates to the following products:
Please fully read this page before attempting to update your Raymarine System. This page contains each step for you to sucessfully update your Raymarine system
Firmware update processes are done at your own risk. Before initiating the update process be sure to backup and make copies of all important files.
If the firmware process is interrupted your product may not function properly, therefore do not interrupt the process and ensure the unit is on a reliable power supply. Damage caused by incomplete upgrades will not be covered by Raymarine warranty.
By Downloading the software, you agree to these terms.
It may be necessary to reset your MFD after the update if there is an issue. Please make sure you take a backup of any important data. However it is always wise to keep a backup of any important data you may have
To backup your waypoint/route/tracks data using a a, c, e or gS Series MFD please follow the steps outlined HERE
To backup your configuration/settings data using a a, c, e or gS Series MFD please follow the steps outlined HERE
The steps for restoring this data to the MFD are also contained in this same FAQs.
Note: To avoid potentially corrupting the data on your chart card, DO NOT copy software update files to your chart card and DO NOT back up waypoint/route/track data to your chart card. MicroSD cards are commonly available in most stores selling consumer electronics products. Waypoint, route, track data, and system configuration data can be stored on a microSD memory card which also contains software update files.
Please note these videos do not have audio
The a, c, e, eS, gS Series software download now contains the latest version of software for the following peripherals:
Once the Master MFD has updated, any connected MFD or peripheral will be updated as well.
Please note: You will only see Raymarine devices that are connected on SeaTalkNG and RayNet only. Other devices may not be listed
Historically, the Raymarine Technical Support teams have encouraged users to perform the power-on reset (also, known as factory reset, hard reset or master reset) on the Multifunction display products after a software upgrade. This nature of reset is not deemed necessary when upgrading with the Lighthouse II software.
However, should you feel there is any reason to perform a reset, you should only have to perform the “Settings Reset” within the menu ([Home screen] Setup > Maintenance > System Settings Reset). This will retain the waypoints/ routes & tracks in the unit. The “Power-on Reset” should only be required if the MFD will not boot correctly and will delete all data (Settings/Waypoints/Routes/Tracks) from your MFD.