Looking to return your Raymarine product to us? Complete our online form within the Customer Portal and follow the instructions.
Want to find out about the status of your repair? Visit the Customer Portal and complete the online form to request a status update.
Subject to the terms, conditions, limitations and exclusions in the Global Limited Warranty, RAYMARINE Products are warranted to be free from defects in material or workmanship for;
from the date the Product was purchased by the Original Customer.
During this period and for the Original Customer, RAYMARINE will, at its sole option, repair or replace any components that fail in normal use.
If the Dragonfly Limited Warranty or Standard Limited Warranty applies to you, RAYMARINE will not charge you for parts or labour for warranty repairs or replacements.
i. The notification number from the Raymarine Customer Portal; and
ii. Valid proof of purchase including date and place of purchase and Product serial number(s); and
ii. A copy of your product registration if you qualify for 3-Year Extended Limited Warranty.
Depending on your product and the date of claim, a number of warranty options are available. If unsure you should contact your nearest Raymarine dealer who can advise you.
Search Raymarine’s global network of sales and service dealers here.